Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

• using the NHS App
• using the GP online system: Patient Access

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

• bring the paper form to the surgery, Monday to Friday from 8.00am to 6.30pm

We do not take repeat prescription requests over the phone.

Collecting your prescription

Please allow two working days from receipt for us to produce the repeat prescription and remember to check your prescriptions a bit earlier before long bank holiday weekends.

There is a pharmacy on the same site as the medical practice. The surgery has close links with the pharmacy in order to provide a comprehensive service.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• on the app or website where you order repeat prescriptions
• at your GP practice
• at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
Drug Names

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription:

• fill in our medication query form

Prescription charges

Prescriptions are free for:

• Individuals aged over sixty
• Pregnant women with a valid maternity certificate
• Children under sixteen or up to nineteen in full-time education
• Mothers of babies under twelve months
• People who receive income support (check list on Form P11 from Social Security or Post Office)
• People with family credit
• Certain chronic conditions

Find out more about prescription charges (nhs.uk).

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

Find a pharmacy (nhs.uk)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.